Refund Policy

Transfers

We do not allow transfers of registrations between participants. This is because each person needs to register with Triathlon Alberta for insurance purposes.

Refunds

We do not provide refunds except in very strict circumstances. This is because we are a very small volunteer led organization, and it basically costs us more than the registration cost in time and effort to process a refund. Also, Zone4 would not refund the processing cost in any event.

Roll-overs

We rolled-over registrations for two years because of Covid-19, because this was considered exceptional circumstances. We will not provide a roll-over for any other reason.

Rationale

We instead encourage you to use your registration so that your child may have the richest experience possible at our race. Triathlon is one of the few sports that is extremely inclusive, and is open to everyone, regardless of colour, gender, ability or creed.